BackJoy is an online company that deals in the products relating to back pain which are being sold by a global supply chain and distribution system in more than 40 countries. The company provides the best products which help to relieve the back pain and other back problems. In rapidly progressing technology, e-commerce has taken the place of conventional shopping. So consumers can sit at home and browse through different products available on the website and get them delivered at home. The company aims to make the world live without back pain and is dedicated to fulfilling this purpose.
BackJoy was founded by Bing Howenstein in 2005. The company is a health and beauty consumer brand mainly focused on the products related to back problems. The company aims to make the world live without back pain. The company has employed about 40 people. The estimated annual revenue of the company is about $4.4M.
How To Use The Website
The interface of BackJoy is attractive and is designed for the ease of the customer. There are options for various products including the back related products, beauty accessories, etc. A search box is also present in case the consumer wants to search for a specific product of his own choice. Various products are available for sale on the company’s website. Images showing different views of the product are displayed along with the product name. The product description is given along the images with any discount if available. The customer also has the choice to decide the quantity of the product and can be decided while placing the order.
Reviews and benefits of the products can also be viewed on the website. The customers are also allowed to give their reviews after using certain products which are also displayed on the website. The image of the products depicting the importance of the design is also helpful for the consumer in making the decision. In order to complete the transaction, the consumer must log in with the account. In case of a new account, the procedure is simple and requires some information such as email address, password, and address, etc. The consumer can also continue as a guest and is supposed to fill out the necessary information in order to complete the transaction.
The company also provides services for online money transfer for which information is available and the consumers need to register their credit cards. BackJoy is a staunch believer of good customer’s services, therefore, they provide money back guarantee for the products in case of any fault or problem. The terms and conditions for the return back are also mentioned on the website. In case of any queries, the website provides the consumer with the customer services contact number. Like another website, the live chat box is not available for the consumers and the consumers need to contact the company via email or the contact number provided.
How much Does BackJoy cost?
BackJoy is a free e-commerce platform which deals in health products mainly related to back problems. Thus the consumers can surf the website free of cost. The consumer can search for the required product, can view its reviews and can use an account which is free of cost for completing the transactions. The company also offers discount vouchers and promotion codes to the customers after certain transactions resulting in amazing discounts on various products.
What does the company deal in?
BackJoy deals in the products relating to back pain which are being sold by a global supply chain and distribution system in more than 40 countries. The aim of the company is to eradicate back related problems from the world from its products. However, the company has its expertise in:
- Posture seats
- Back soothing creams
- Back soothing oils
- Other accessories related to back problems
What Payment Methods Are Accepted by BackJoy?
BackJoy accepts payments through debit and credit cards. The cards are accepted through a variety of gateways. The company does not accept manual payments through checks and payment on the delivery. BackJoy also provides an option of online cash transfers which can be availed by the customers by registering their credit cards. However, the company does not provide any insurance plans and are not bound to replace the product if lost or damaged during the transit. The company also does not accept payments in the form of any virtual currency.
Shipping cost is free if the product is to be delivered to anywhere within the USA. If the product is to be delivered somewhere outside the USA, the shipment cost is supposed to be paid by the consumer depending upon the region. The shipment cost is not returned by BackJoy in case of return back of the product. The company provides an option of a lifetime warranty for a limited number of products. The customers can check the eligibility of their product by filling out the information on the website.
BackJoy’s Return Policy
BackJoy believes in the quality of the products, therefore the consumers can return the product to the company within 30 days of the delivery. The consumer is required to fill the return back form in order to avail this facility. The term and conditions for the return policy are mentioned on the company’s website. However, the company will not be bound to pay the shipping cost in case of return back of the product. BackJoy also provides an option of a lifetime warranty for limited products. The customers can check the eligibility of their product by filling out the information on the website.
Pros of BackJoy
Good customer service
BackJoy is known for its good products and good customer services which is attracting a lot of customers to their company. The company allows money back the return of the product in case of any problem or dissatisfaction with the product.
BackJoy also provides promotion codes and gift vouchers to the customers in case of some transactions. The promotion codes and the vouchers can be redeemed during the transaction resulting in a discount on various products.
Cons of BackJoy
Limited payment sources
BackJoy only accepts payments through credit cards and online transactions. They do not accept manual payment through checks and payment on delivery which is an issue for the consumers. Moreover like other e-commerce platforms, BackJoy does not accept payments in the form of virtual currency which is taking over the currency notes.
The company does not provide any insurance plans to the customers. Due to which the company is not responsible for any damage to the product during transit. The company is also not bound to replace the item free of cost which is another issue for the customer.
So BackJoy is a good e-commerce platform where they can surf and find the products of their own choice. The aim of the company is to make the world live without back pain and is dedicated to serving the purpose. The platform is keen and is a good source for the consumers to know the details about different products.